Melissa Jenkinsproduct and technology for GSM

Operator Services
Machine to Machine communication provides a major challenge to GSM operators. Although M2M promises growing revenues in addition to normal channels, it also represents a fundamental shift in behaviour.

Technically there are large differences between the requirements of voice customers and M2M/telemetry customers. Whilst obvious areas such as billing and customer services are easily resolved there are many more subtle problems with SIM cards, provisioning and even IP address timeouts.
As solutions are closely connected simple changes to the IP addressing scheme can have major knock on ramifications.

Drawing on seven years of solving these problems at Orange, I have a unique understanding of these issues and their resolution. This has been reinforced with more recent clients in North America and the UK.

Specific Areas
  • customer service
  • billing
  • pricing structures
  • cost effectiveness
  • value added services (WiMAX,GPRS,SMS,gateways,etc)
  • future revenue models
  • SIM cards
  • vendor and hardware relationships
  • location services
I can provide a variety of engagement options, please contact me to discuss your particular needs.

melissa@temeletry.co.uk